25.6.19
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Engaging Communication

Jean Carlyn Lindor

This Engaging Collaboration micro-credential from Junior Achievement provides evidence that the participant has demonstrated competence in the following knowledge, skills, and abilities:

  • Identify examples of clear and effective communication for different business audiences

  • Communicate to persuade by understanding and addressing an audience’s needs, values, and desires

  • Apply active listening techniques to communicate understanding and gather information

  • Identify the appropriate technology for required communication tasks

  • Present decisions in ways that garner support from relevant stakeholders

  • Structure ideas logically for cohesion and clarity of communication

  • Identify and interpret verbal and nonverbal cues used to communicate meaning and demonstrate understanding



Skills / Knowledge

  • Organizational hierarchy
  • Stakeholder recognition
  • Evaluating established norms
  • Effective change-response
  • Perceiving needs

Issued on

March 13, 2024

Expires on

Does not expire